Bobs Furniture Damaged

They gave it to us we figured wed shop. Bobs Goof Proof Furniture Protection Plan can be added to your purchase to cover your new furniture against most accidental stains and many accidental damages for five years.

Bob S Furniture Reviews 2021 Catalog Buy Or Avoid

Im pretty sure we didnt break the sofa on purpose therefore it is an accident.

Bobs furniture damaged. Each time a delivery was made a piece of the bedroom set was damaged. BOBS discount furniture is awful. When we called for our Goof Proof coverage we were told that is not accidental damage and isnt covered.

We never accepted it and it is ridiculous. If you can attach a footboard broken repair the tear surface or how to get a small spot you can save a lot of money by buying damaged bobs discount furniture in distress or simply returned. Estimated February 2014 we contacted Bobs Discount Furniture about cracks and splits in the leather and a dip in the one recliner.

Since then Bobs has essentially taken back their warranty and say that it. So heres our clear simple refund and return policy. You wont even pay for delivery of the new piece or haul away of the old one.

So you may think youre getting new furniture after youve paid the full price for it but youre probably getting damaged furniture. Even the delivery guy told us that Bobs usually just cleans up the damaged furniture they take back and resells it to another customer at full price. Last year we purchased a leather living room set.

Ive been buying Bobs furniture for years knowing its not good quality but money is an issue. Well schedule a service technician to come to your home and service any factory defect back to factory standards at no cost to you if the furniture falls within the 1-year guarantee period. Another pretext the lawsuit alleges Bobs uses to deny warranty claims is the reasoning that some types of damage are accumulated repetitive or preventable the case says.

Lack of communication and damage furniture. Similarly Bobs will deny a warranty claim if a piece of furniture displays more than one marking or puncture on the basis that the items were misused the complaint says. If a piece has to be replaced it is done at absolutely no cost to you.

I mean accidents happen sometimes. Its the Bobs Way to be open honest and clear. March 3rd my boyfriend and I purchased a BOB O Pedic Queen mattress an entertainment center and a swivel chair and.

Apr 01 2012. Browse seconds or damaged goods. Goof Proof also extends coverage on motors for power furniture.

All was replaced and they were given a 100 gift card for their problems. Standard shipping FedExUPS item s including orders shipped directly from our factories may be. Bobs Discount Furniture Reviews.

They tried to fix their wrong showing good faith. Doesnt matter if its visible damage or if its a sound or squeak that you cant see. Our first experience with Bobs was our parent disaster story of all mis-matched and broken furniture delivered to their new home.

You may cancel your order for a full refund at any time up until the day of delivery or pickup. The frame in the middle seat of our sofa just cracked. Bobs Discount Furniture - Damaged Goods Poor Delivery.

Click here to learn how to take photos if your furniture is damaged or defective. Bobs Discount Furniture. Bobs Discount Furniture - Daybed turned out to be a NIGHTMARE.

U UniqueP Nov 19 2020 Review updated. What if my furniture is no longer covered by any of Bobs warranty programs. Hours are Monday through Saturday from 800am to 1000pm EST Sunday from 1100am to 1000pm EST.

Welcome to Bobs Goof Proof Claims Support. My wife and I went to look at furniture at Bobs funiture store and it looked nice. Cancellations Returns and Refunds Policy.

May Go directly to the manufacturer. The diva bed and chest was suppose to be a birthday gift for my daughters birthday. In order to best determine possible solutions Ill need you to take some photos.

I also donate truckloads of furniture to local nonprofit organizations within the local communities of my stores. Replacement occurs if a covered stain or damage cannot be restored to factory standards. What do you want to do.

There is never a depreciation or pro-rating of the value of your piece. Click here to learn how to take photos if your mattress has a sag or there is damage to your mattress other than a sag. I purchase the Diva headboard foot board a sofa and a chest on 8162020.

If a piece of furniture is just slightly damaged a little ding or scratch Ill drop the price and put it in my Outlet so you can enjoy the savings. They sent an appraiser who agreed the couch had damage. Until we purchased the items which were damaged 3 times upon the delivery.

Well also need to get some digital photos of the damaged areas and the item itself as a part of the claimyou can either have those ready or if you are entering the claim on your smartphone take them while entering your information. For a flat fee of 7999 plus applicable taxes we can schedule a service technician to visit your home if within Bobs service area during which the technician will make every best effort to repair the damage so long as the item was purchased from Bobs.

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